Refund policy

Refund & Return Policy

At Haus Vintage, all items are vintage and pre-owned, sold in as-is condition. We take great care to accurately describe and photograph each piece, including any notable wear, flaws, or imperfections.

All sales are final. We do not accept returns or exchanges unless an item arrives significantly different from the description or is damaged in transit.

Damaged or Incorrect Items If your order arrives damaged or is materially different from its listing, please contact us at info@hausvintage.com within 3 days of delivery with photos. We will work with you to resolve the issue through store credit.

Sizing Vintage sizing varies significantly from modern sizing. We provide detailed measurements in each listing — please review them carefully before purchasing. Sizing discrepancies are not grounds for a return.

Questions? Reach out to us at info@hausvintage.com before purchasing if you have any questions about a specific item.